A. Our granola is made with 100% natural ingredients, including oats, nuts, honey (or maple syrup), and dried fruit. We do not use any artificial additives or preservatives.

A. Yes, our products are made with gluten-free ingredients.

A. The shelf life varies by product, but is typically 3-6 months from the date of production. Check the expiration date on the packaging.

A. Our granola uses honey and maple syrup for a healthy sweetness. Some products use BIO unrefined sugar as needed.

A. Store in a cool, dry place out of direct sunlight and keep sealed once opened. Refrigeration will help keep it fresher longer.

A. Orders are typically shipped within 1-3 days, and delivery takes 2-5 days depending on your location. However, delays can occur due to high order volumes or courier issues.

A. The basic shipping rate is €6.99 for Germany and €11.99 for the rest of the EU. Shipping is free for orders over €50 in Germany and €80 in other EU countries.

A. We currently ship to the following countries: Germany, Netherlands, Belgium, Luxembourg, France, and Austria. We will continue to expand the list of available countries.

A. Once the shipping process begins, you can't cancel an order. For detailed return policies and processes, please refer to section 5 of the Terms of use.

A. If there is a problem with the product, please contact us within 2 days of receiving the product with a picture of the problem. Please, read carefully the Returns and Refund Policy in section 5 of the Terms of use.

A. Please, read carefully the Returns and Refund Policy in section 5 of the Terms of use.

A. Please contact us at info@cookandlive.com and we will get back to you as soon as possible.